Delivery Policy

Effective date: 2025-01-01

Last updated: October 13, 2026

We deliver to Instagram accounts and posts only. You can follow every order at fastsocial.co/manage.

1. One-time packs

• Start: most packs start within minutes of payment. The product page shows the estimate for each service.
• Speed: it depends on the service and the size of the order. Large orders take longer. If you choose slow drip delivery, the order is spread over several days on purpose.
• Split orders: if you split one purchase across several posts, each post is its own order and finishes on its own.

2. Follower plans

Your first delivery starts within a few hours of your first payment. Followers then arrive gradually through each billing period. Likes included with a plan arrive alongside the followers. After each renewal, delivery continues for the new period.

3. Auto-likes

We check your account for new posts once a day. Likes start within 24 hours of a new post. The number of posts covered per day or per month depends on your plan, and /manage shows when a limit is reached.

4. What we need from you

• A public account. Your account must stay public while delivery runs. If it is private, delivery stops until you make it public.
• The right username or link. Usernames have no spaces. Links must point to a public post or reel.
• Keep the same username until delivery and any refill period are over.

5. Wrong username or link

• Before a pack starts: use Change link on /manage, or email us, and we fix it.
• Username or link we can't use: a pack shows "Needs attention" on /manage. Correct it there and choose Save and retry. Nothing is lost and you don't need to buy again.
• Plans with a username we can't use: we pause delivery and email you. The plan keeps billing until you fix the username with Change username on /manage, or cancel.
• A different account or post that exists: if you gave us someone else's username or the wrong post, delivery goes there. Delivered followers and likes can't be moved. On a plan, fix the username and future deliveries go to the right account.

6. What counts as delivered

• An order is delivered when the full amount has been sent to the username or link on the order.
• If a pack finishes short, we top up the missing part automatically.
• Delivery has started once the first part reaches your account or post.
• Delivered followers and engagement are paid activity, not an organic audience. We don't promise they will become active fans or customers.
• Some followers may drop over time. See the refill rules in our Refund Policy.

7. Pauses and delays

We may slow down or pause delivery to keep your account safe or when a service has a supply problem. If that happens we deliver the rest as soon as we can. A pause on our side does not reset or extend a plan's billing period.

8. Contact

Questions about an order? Email contact@fastsocial.co with your order reference or the email you used at checkout.