Legal

Terms & Conditions

Effective date: 2025-01-01

Last updated: November 2, 2026

1. Who We Are

FastSocial ("FastSocial", "we", "us") runs the website fastsocial.co, the Instagram Data API at data.fastsocial.co and the services described below.

Business Name:

Organization Number:

Address:

Phone:

Email: contact@fastsocial.co

Website: fastsocial.co

2. About These Terms

These Terms are an agreement between you and FastSocial. They apply to everyone who uses our website or services, whether you buy something, use the Instagram Data API, or only use a free tool. By using the site or placing an order, you agree to them. If you don't agree, please don't use our services.

These policies are part of these Terms:

Privacy Policy: what data we collect and how we use it.
Refund Policy: when you can get money back.
Cancellation Policy: how to stop a plan.
Delivery Policy: how and when orders are delivered.

Where a product section below differs from the general rules, the product section applies to that product.

3. Who Can Use FastSocial

You must be at least 18 years old to use our services, buy from us or create an API account. If you use FastSocial for a business, you confirm that you are allowed to accept these Terms for that business.

4. Not Affiliated with Instagram or Meta

FastSocial is an independent service. We are not affiliated with, endorsed by or sponsored by Instagram, LLC or Meta Platforms, Inc. Instagram is a trademark of Instagram, LLC. We use the name only to describe what our services work with.

Instagram can change its platform, rules or access at any time. When it does, some of our services or tools may work differently, slow down or stop working.

5. Our Services

FastSocial works with Instagram only. We offer growth services (one-time packs and follower plans, Section 6), auto-likes (Section 7), story viewer credits (Section 8), the Instagram Data API (Section 9), free tools (Section 10), follower and unfollow trackers (Section 10A) and free offers (Section 11).

We never ask for your Instagram password. Our services only need a public username or link.

6. Growth Services: Packs and Follower Plans

Purchased likes, followers, views and comments are not an organic audience. We don't promise that the accounts we deliver will become active fans or customers.

One-time packs are charged once and do not renew. Follower plans renew automatically each week, month or year, as chosen at checkout, until you cancel. Follower plans also include likes on your posts each month at no extra cost, in the amount shown for your plan.

Delivery: orders start processing after payment is confirmed. Delivery is paced, and how fast results show on your profile depends on the service, the order size and limits on Instagram's side. Follower plans keep delivering each period while they are active. Our Delivery Policy has more detail. Delivery has started once we begin sending likes, followers, views or comments to the username or link you gave us.

Your details: you must give us the correct username or link and keep the account public until the order is complete. If the account is private, we can't deliver. Make it public and we will retry the order. If you give us a wrong username or link and it belongs to another existing account, the order counts as delivered.

Custom text: If your order includes text you write, such as custom comments, we check it before it is posted. Text that contains links, @mentions, promotion ("check my page"), personal data, or anything abusive, misleading, or against Instagram's rules or ours may be replaced with a comment that fits the post. The order still counts as delivered in full, and this is not grounds for a refund.

Refills: some services include a refill period. If they do, the product page says so, and the conditions are in our Refund Policy. A refill means we deliver again. It is not a cash refund.

7. Instagram Auto-Likes

Auto-likes is a separate monthly subscription that sends approximately the number of likes you chose to each new post on one Instagram account.

We vary the amount slightly from post to post so the likes look natural. If you post very often, each post gets fewer likes so they last the whole month.

Only posts published after you sign up are covered. The account must be public; while it is private, no likes are sent.
We check the account for new posts once every 24 hours, so likes usually start within 24 hours of a post going up.
Fixed plans cover up to 4 new posts a day.
Custom auto-likes plans include a monthly usage limit, shown at checkout as the number of new posts covered each month. Once a plan reaches its limit, likes pause and resume automatically on the next renewal date.
The plan renews every month until you cancel. You can cancel at any time on the manage page. After you cancel there are no further charges, and new posts keep getting likes until the end of the month you have paid for.

8. Story Viewer Credits

Our story viewer includes a number of free views each day. Where we offer them, you can buy one-time credit packs to view more. One view uses one credit. Looking at an account with no active stories, or a private account, does not use a credit.

Credits are linked to the email you used at checkout and to the browser you bought them in. You can move them to another browser from the manage page. Credits have no cash value and can't be transferred to another person. Unused credits are handled under our Refund Policy.

9. Instagram Data API

The Instagram Data API (including our MCP server) returns public Instagram data. These rules apply on top of the rest of these Terms.

Plans and credits: we offer a free plan and paid plans. Paid plans are billed monthly in US dollars and renew until you cancel. Each plan includes a monthly number of credits. Credits reset each month and unused plan credits do not carry over. Extra credit packs, where offered, are valid for the period shown when you buy them. Each request uses the number of credits listed in our API documentation.

Your key: we give you a licence to use the API with your key while your plan is active. The licence is personal to you or your business, can't be transferred, and ends when your plan ends or your key is switched off. Keep your key secret. You are responsible for all use of your key, including use by apps you connect to it. If you think your key has leaked, make a new one on your API account page.

Limits: plans have quotas and rate limits. We may slow down or refuse requests that go over them or that put an unfair load on the service.

What you must not do with the API:

Resell, sublicense or publish the raw data the API returns, or offer it as your own data feed or API.
Use it to track, monitor, profile or harass individual people, or for any kind of surveillance.
Use it to send spam or unwanted messages, or to build lists of people to contact without their consent.
Collect data about people you know or suspect are under 18.
Try to get around quotas, rate limits or the free-key rules, for example by creating several free keys.
Use the data in a way that breaks data protection law, Instagram's terms or the rights of the people it describes.

When you store or use personal data that the API returns, you decide what to do with it, and you are responsible for having a lawful reason and following data protection law. If an account owner has asked to be excluded, the API refuses requests for that account, and you must not try to get that data another way through our service.

Cancelling: you can cancel a paid plan at any time from your API account page or the manage page. It keeps working until the end of the period you have paid for. If a renewal payment fails, your key is paused. Cancelling a free plan switches its key off straight away.

Suspension: we may pause or switch off a key, without notice, if we believe it breaks these Terms, puts the service at risk or is being used for abuse. If we switch off a paid key because of a breach, you are not entitled to a refund for the rest of that period, unless the law says otherwise.

Changes: we may change endpoints, credit costs and plan contents.

See Section 15 of our Privacy Policy for how the API handles data.

10. Free Tools

What they do: our free tools, such as the profile viewer, story and highlight viewer, and downloaders, show content that Instagram account holders have made public. You don't need to log in to Instagram to use them. They don't show content from private accounts, and they don't give access to paid or subscriber-only content.

Personal use only: you may use the free tools for your own personal, non-commercial use. If you need Instagram data for a business or in bulk, use the Instagram Data API.

Content belongs to its owners: photos, videos and other content you see or save through our tools belong to the people who posted them. Using a tool does not give you any rights to that content. Before you save, share or reuse anything, make sure you have the owner's permission or another legal right to do so. You are responsible for following Instagram's terms and the law where you live.

What we keep: we don't host a library of Instagram photos or videos. Media usually loads straight from Instagram's servers to your browser, and download links point to Instagram's servers. If media can't load directly, we pass it through our servers, and our network provider may keep a temporary copy that expires no later than Instagram's own link for that file. We do keep public profile and post numbers, such as follower and like counts, as described in Section 17 of our Privacy Policy. We never keep captions, images or bios in that store.

Fair use: the free tools have daily limits, and some lookups ask you to pass a quick check. You must not:

use bots, scripts, scrapers or any automated means to query the free tools;
get around daily limits or checks, for example with many devices, networks or browsers;
frame our tools in another site, hotlink our media or download links, or call our tool endpoints from your own product;
use the tools to stalk, harass, threaten or expose anyone.

We may rate-limit, block or refuse any request, IP address or device that we believe breaks these rules.

No guarantee: the tools show what Instagram makes available at that moment. Results can be incomplete, delayed or wrong, and a tool may stop working at any time. Some free tool pages show ads.

For account owners: if you own a public Instagram account and want it removed from our statistics pages, our data store and the API, email contact@fastsocial.co. If you have a concern about content shown through our site, email the same address and tell us the link and what the problem is.

10A. Follower and Unfollow Trackers

Our follower tracker and unfollow tracker are paid subscriptions. A free lookup shows a small preview. A subscription saves the following list, the followers list, or both, for one public Instagram account, then checks for changes and reports them to you.

Billing: plans renew automatically every 7 days or every 3 months, as chosen at checkout, until you cancel. The checkout shows the amount and how often it is charged before you pay. Plans shown per week on a 3-month plan are charged in one payment every 3 months.

Price changes with list size: the price depends on the size of each list you track. If a list moves into a different size band, your next renewal is charged at that band's price. Tracking from your own data download has one flat monthly price.

What the reports can and can't do:

We check weekly. The date we show is when we first saw a change, not the moment it happened.
We can't show follows from before tracking started.
Instagram hides some accounts from lists, so a change can be missing, or an older follow can appear as new.
Private accounts can't be tracked. Above about 81,000 followers, Instagram doesn't show the actual followers list, so that list can't be tracked.
Girls and guys figures are estimates from names. They can be wrong.

Your responsibility: you must not use the trackers to harass, stalk, threaten or harm anyone, or in any way that breaks the law where you live.

Cancelling and refunds: cancel at any time from the Account tab of your tracker dashboard or by emailing contact@fastsocial.co. Tracking keeps working until the end of the period you have paid for. Once tracking has started, charges are final as described in Section 14, including renewals you didn't cancel in time.

11. Free Offers

From time to time we offer free likes, followers or views. Free offers are limited. Each post or account can claim each offer once, and there are daily limits. Offers can change, run out or end at any time, and they are not available everywhere.

We use your IP address and approximate location to prevent abuse and decide whether free offers are available.

You must not use VPNs, proxies, Tor or several accounts or devices to claim more than once. We may refuse or cancel a claim we believe breaks these rules. Free offers have no cash value and are not covered by refills or refunds.

12. Prices and Payment

Prices: the price for each product is shown on its page and at checkout. Prices are in US dollars unless checkout shows otherwise. The price shown at checkout when you pay is the price that applies to your order. Your bank may add its own fees, such as currency conversion.

Price changes: we may change prices for new orders at any time. For an active plan, the price you agreed to applies to the period you have paid for. If we raise the price of an existing plan, we will email you at least 30 days before the new price applies, and you can cancel before then.

Payment: payment is due in full before delivery starts. We accept the payment methods shown at checkout, such as Visa, Mastercard, Apple Pay and Google Pay. Payments are processed by third-party payment processors, and may use 3D Secure. After you pay, the card you used may be kept for a short time so you can add to your order on the next page. It is only charged again if you press Add.

13. Renewals and Cancellation

Follower plans, auto-likes, follower and unfollow tracker plans and paid API plans renew automatically at the start of each billing period until you cancel. You are charged on the same day of each period as your first payment, or the closest day if that date does not exist in a month.

How to cancel: on the manage page, on your API account page for API plans, on your tracker dashboard for tracker plans, or by emailing contact@fastsocial.co. Cancel before the renewal date to avoid the next charge. Our Cancellation Policy explains each step.

After you cancel: no further charges are made. Your plan keeps working until the end of the period you have paid for, then it stops.

Failed payments: if a renewal payment fails, we may try again. If it keeps failing, we may pause or cancel the plan.

14. Refunds

Once delivery has started, orders are final, and changing your mind is not a reason for a refund. Renewals that have already been charged follow the same rule.

If something goes wrong on our side, such as an order that was not delivered in full, failed, or was delivered wrongly, contact us first. Our support team will try to fix it, for example by completing or redoing the delivery. If we can't fix it, we may give a full or partial refund. We decide each case on its facts. Duplicate charges and orders where nothing could be delivered are refunded.

Approved refunds go back to the original payment method. How long they take depends on your bank or card issuer. Our Refund Policy has the full details, and our Cancellation Policy explains how cancelling differs from a refund.

If you dispute a charge with your bank, we may pause or cancel the related order or plan while the dispute is open. Please contact us first. We can usually sort things out faster.

Support replies: our support emails and chat are answered by an AI assistant. Its replies can contain mistakes and are not an offer, a promise or a change to these Terms. A refund, credit or exception only applies once it has actually been issued.

15. Your Responsibilities

When you use FastSocial, you agree that you will:

give us accurate information, including your email and the username or link for each order;
only order services for accounts you own or are allowed to promote;
follow Instagram's terms and rules for your account, and the law where you live;
not use our services for anything illegal, fraudulent, abusive or harmful to others;
not try to break, overload, probe or get around the security of our site, checkout or API;
not resell our services or pass off our tools or data as your own without our written permission.

We are not responsible for what Instagram does to your account, such as removing likes or followers, limiting reach, or restricting or suspending the account.

16. Reviews and Content You Send Us

You may submit reviews of our products and tools. A review must be honest, about your own experience, and must not contain personal data about others, links, ads or anything unlawful or abusive. We read reviews before publishing them and may decline or remove any review.

When you submit a review, you give us a free, worldwide, non-exclusive and permanent licence to publish, display, shorten and translate it on our site, together with the name you gave. You keep ownership of what you wrote. We never publish your email address.

If you send us ideas or feedback, we may use them without any obligation to you.

17. Our Intellectual Property

FastSocial, our logo, our website, our tools, our software, our API documentation and our statistics pages belong to us or our licensors. You may link to our pages. You may not copy, reproduce or redistribute our content, design or code without our written permission, except where the law allows it or where a page says otherwise.

18. No Guarantees

To the extent the law allows:

We don't guarantee specific results, such as reach, sales, engagement or how long followers stay.
We don't guarantee that the site, tools or API will always be available, fast or free of errors.
We don't guarantee that data from our tools or API is complete, current or accurate.
Our services are provided "as is" and "as available", without any warranty that is not set out in these Terms.

This does not affect any rights you have as a consumer that the law does not allow us to exclude.

19. Limitation of Liability

To the extent the law allows, our total liability for all claims related to our services is limited to the amount you paid us in the 12 months before the claim arose. If you have not paid us anything, it is limited to US$100.

To the extent the law allows, we are not liable for:

indirect or consequential losses, or loss of profit, revenue, data or business opportunity;
actions Instagram takes against your account or content;
problems caused by wrong information you gave us;
how you or others use content or data obtained through our tools or API;
delays or outages caused by maintenance, technical problems or changes on Instagram's side.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence, or your rights under mandatory consumer protection law.

20. Indemnity

To the extent the law allows, you agree to cover our losses and reasonable costs, including legal fees, if a third party makes a claim against us because of:

your breach of these Terms;
content you saved, shared or reused through our tools, or data you used from our API;
your breach of someone else's rights, including the rights of content owners and Instagram's terms;
your breach of the law.

21. Suspension and Termination

You can stop using FastSocial at any time. To end a paid plan, cancel it as described in Section 13.

We may suspend or end your access to any of our services, including orders, plans, free tools, free offers and API keys, if:

you break these Terms or Instagram's terms;
we suspect fraud, abuse or illegal activity;
a payment fails or is disputed;
you abuse our support team; or
we stop offering that service.

If we end a paid plan because you broke these Terms, you are not entitled to a refund, unless the law says otherwise.

Sections that by their nature should continue after termination, such as Sections 16 to 20, will continue to apply.

22. Events Outside Our Control

We are not responsible for delays or failures caused by events we can't reasonably control, such as outages or changes at Instagram, internet or hosting failures, natural disasters, war or government action.

23. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top shows when they last changed. If you keep using our services after a change takes effect, the updated Terms apply. If you don't agree with a change, stop using the service and cancel any active plan.

24. General

Your rights as a consumer: nothing in these Terms takes away rights that the consumer protection laws where you live give you and that cannot be changed by agreement.

Severability: if a court finds part of these Terms invalid, the rest still applies, and the invalid part is replaced by a valid rule that comes as close as possible to what it meant.

Transfer: you may not transfer your rights under these Terms without our consent. We may transfer ours to a business that takes over the service, as long as your rights are not reduced.

Entire agreement: these Terms, together with the policies listed in Section 2, are the full agreement between you and FastSocial about our services.

25. Contact

For questions about these Terms, contact us at:

Email: contact@fastsocial.co
Phone:
Address: